Welcome to Suman Masala! These Terms and Conditions (“Terms”) govern your access to and use of the products and services provided by Suman Masala. By purchasing, accessing, or using our products or services, you agree to abide by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.
1. Acceptance of Terms
By accessing or using Suman Masala’s website or purchasing any of our products, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not access or use the website or any services provided by Suman Masala.
2. Products and Services
Suman Masala offers a variety of spices and masala products (“Products”). We strive to provide accurate descriptions of the Products, including packaging, pricing, and availability. However, we do not guarantee that the information on the website is always correct, complete, or up to date.
All Products are subject to availability, and we reserve the right to limit or cancel orders in cases of inventory issues, errors in product information, or unforeseen circumstances.
3. Order and Payment
By placing an order with Suman Masala, you agree to provide accurate and complete information, including your shipping address, payment details, and contact information. We accept various payment methods, including credit cards, debit cards, and other electronic payment systems.
All payments are processed securely. Suman Masala is not responsible for any errors in payment processing, and any issues related to your payment should be addressed to the payment service provider.
4. Shipping and Delivery
Suman Masala offers shipping to various locations. Shipping costs are calculated at checkout based on your location and the products you have ordered. Delivery times vary depending on your address and the shipping method selected at checkout. We will make every effort to ensure that your order reaches you in a timely manner, but we cannot be held responsible for delays caused by shipping carriers or factors beyond our control.
5. Returns and Refunds
If you are unsatisfied with your purchase or if the Products are damaged, please contact us within [insert return period] days from the date of delivery. We will guide you through the process of returning the Products and issuing a refund, subject to our return policy.
Please ensure that the Products are unused, undamaged, and in their original packaging to qualify for a return. Certain products may be non-refundable, as outlined in our Return Policy.
6. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. By using our website and services, you consent to the practices outlined in our Privacy Policy.
7. Intellectual Property
All content on the Suman Masala website, including but not limited to logos, designs, trademarks, text, graphics, images, and other materials, are the property of Suman Masala and are protected by intellectual property laws. You may not use, copy, modify, or distribute any content from our website without express written permission from Suman Masala.
8. Limitation of Liability
To the fullest extent permitted by law, Suman Masala is not liable for any indirect, incidental, special, or consequential damages arising out of your use of our products or services. This includes, but is not limited to, damages related to product defects, delays in delivery, or loss of data.
9. Indemnification
You agree to indemnify, defend, and hold harmless Suman Masala, its affiliates, employees, agents, and licensors from any claims, losses, damages, liabilities, or expenses (including attorney’s fees) arising out of your use of our website, products, or services, or any violation of these Terms.
10. Changes to Terms and Conditions
Suman Masala reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website or purchase of Products after such changes signifies your acceptance of the modified Terms.